Question Categories organize questions by topic, helping structure conversations and insights in your Grader.
Benefits of Question Categories
- More Natural Conversations – When asking a potential customer questions or reviewing a Grader Run with teammates, discussing one category at a time keeps everyone on track and improves comprehension.
- Category-Level Insights – Your results view shows the grade for each category, its influence on the overall grade, and more—helping you understand how different information impacts scoring.
- Expiration Timers – Categories enable Expiration Timers, which remind you to update groups of questions based on how long their responses are likely to remain accurate.
Tip: Add all your questions first, then create categories to ensure logical groupings without leaving questions uncategorized.
