These Terms of Service (“Terms”) govern your access to and use of PipeAI LLC’s website, platform, and related services (collectively, the “Services”). By creating an account or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Services.
1. Business Use
1. Scope of Services
PipeAI LLC provides AI-driven tools for sales pipeline analysis, forecasting, and lead optimization. Specific features may vary based on your subscription plan. We continually improve and update the Services to maintain functionality or enhance user experience.
2. No Guarantee of Results
While we strive to offer accurate and reliable outputs, all results generated by our AI or analytics features are provided on an “as is” basis. You are solely responsible for any decisions or actions based on the outputs.
1. Subscription Fees
We offer monthly and annual subscription plans. You agree to pay all fees in accordance with your chosen subscription option.
2. Non-Refundable Policy
Unless otherwise required by law, all fees are non-refundable.
3. Billing and Disputes
If you dispute any charges, you must notify us within three months of the billing date. We reserve the right to change our pricing structure upon reasonable notice.
4. Taxes
You are responsible for paying any applicable taxes associated with your use of the Services.
1. License Grant
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business operations.
2. Restrictions
You shall not:
• Reverse engineer, decompile, or disassemble any part of the Services;
• Use the Services in violation of any law or regulation;
• Upload or transmit any malicious code or other harmful content;
• Resell, rent, or sublicense the Services without prior written consent.
3. User Content
Any data or content you upload remains yours. By submitting it, you grant us the right to process and store your data solely for the purpose of providing and improving the Services.
1. Ownership
PipeAI LLC and its licensors retain all ownership and intellectual property rights to the Services, including any improvements or derivative works.
2. Feedback
You may voluntarily provide suggestions or feedback regarding the Services. By doing so, you grant us a non-exclusive, perpetual, irrevocable, royalty-free license to use or distribute that feedback without obligation.
1. Confidential Information
Each party agrees to protect the other party’s confidential information with the same care it uses to protect its own, but in no event with less than a reasonable standard of care.
2. Exclusions
Confidential information does not include information that is already public, independently developed without use of the other party’s confidential information, or obtained lawfully from a third party.
1. No Warranties
The Services are provided on an “as is” and “as available” basis. We disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
2. Limitation of Liability
To the maximum extent permitted by law, PipeAI LLC and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of revenues, profits, data, or business opportunities. Our total liability for all claims arising out of or related to the Services shall not exceed the total amount of fees paid by you in the six months preceding the event giving rise to the claim.
3. Essential Purpose
You acknowledge that these disclaimers and limitations of liability are a fundamental basis of the bargain and are a fair allocation of risk.
You agree to indemnify and hold harmless PipeAI LLC, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the Services, your breach of these Terms, or your violation of any third-party rights.
1. Termination by You
You may terminate your subscription at any time. You remain responsible for any fees incurred before the date of termination.
2. Termination by Us
We may suspend or terminate your access to the Services if you fail to comply with these Terms, fail to make payment, or engage in conduct that could cause liability or disrupt the Services.
3. Data Export
Upon termination, you will have 30 days to export or retrieve any data stored on the Services. After that period, we may delete your data unless otherwise required by law.
1. Governing Law
These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.
2. Dispute Resolution
The most common approach in B2B SaaS is to either require binding arbitration or permit litigation in the courts located in California. For simplicity, any dispute arising out of or related to these Terms shall be brought in the state or federal courts of California, and each party consents to the personal jurisdiction and venue of such courts.
11. Changes to These Terms
We may revise these Terms from time to time. If we make a material change, we will provide notice by posting a notice on our website or by other reasonable means. Your continued use of the Services after any update indicates your acceptance of the revised Terms.
1. Entire Agreement
These Terms, along with any referenced policies (including our Privacy Policy), constitute the entire agreement between you and PipeAI LLC regarding the Services.
2. Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
3. No Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
4. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at our discretion.