Using Reminders to Take Action at the Right Time

Reminders notify you when a record (e.g., lead or opportunity) meets specified conditions. This helps ensure you update or confirm Grader Responses at the right time, taking the best action for each record.

Ways to Set Reminders

Automatic (Rule-Based) Reminders

Configured in Grader Setup, these reminders help you focus on key segments of your pipeline. You’ll be notified to revisit a record’s Grader Responses whenever its conditions match the set rules.

Manual Reminders

Set manually for specific records when you anticipate new information that could impact your Grader Responses. To add one, select “Add Reminder” from available menus while viewing a record.

How Reminders Are Sent

Once triggered, reminders are sent based on your preferred method and timing.